Security Matters

When you install the SYNOPSYS security dongle for the first time, you must also install drivers for it.  Download Keyfiles.zip, unzip the file, and save the contents to a directory where you can find it again.  Then run setup.exe from that directory, and the drivers will be installed.  You only have to do this once.  This procedure also copies a file that is used to update your key when you renew your support.  (If you are currently using other software products that employ the SafeNet Sentinel key, your drivers are already installed, so you don't have to run setup.exe -- but you will still need the other file for updating your dongle.)

Updating your Dongle

When your support period is nearing its expiry, you can arrange for payment of the support renewal fee, currently $500 US, by clicking the Register button on our homepage.  When payment has been completed, you can update the dongle by following these easy steps:

1.  Open the directory where you saved the files from Keyfiles.zip.

2.  Double-click the file SecureUpdateUtility.exe.

3.  Click the button that says Generate Request Code.

4.  When it asks for a filename, give it a name that will let us know whom it is from.  We recommend using the key number, which you can find by clicking Help and then License Information while you are running SYNOPSYS.  The utility creates and saves a req file.

5.  Send this file to me via email, at dilworth@osdoptics.com.

6.  When we receive this file, we will create a upw file and send it to you.

7.  When you receive this upw file, save it, and then open the SecureUpdateUtility again.  In the lower section of the utility, browse for that file and then click Apply Code.

8.  That's it; your support is now good for another year (or whatever period you have chosen to purchase.)
Lost Keys
Be aware that the security key is our guarantee that the user is a licensed customer.  It is our policy, in line with other software vendors, that we do not replace lost keys under the same license.  If you lose your key, you must purchase a new license.  If a key is damaged or malfunctions, we will replace it at no charge -- after we have received the defective key and verified that it no longer works.

So please consider the key to be valuable, and carefully control its whereabouts.